Terms of service

Terms of Service

These Terms of Service govern your use of haloru.com and purchases from Haloru. Haloru is operated by 东莞市瑞商电子商务有限公司, registered in Dongguan, Guangdong, China. By using this website or placing an order, you agree to these terms.

Products and information

We make reasonable efforts to describe and display products accurately. Colors and appearance may vary by device. Product descriptions, availability and prices may be updated without notice.

Orders and payment

Submitting an order is an offer to purchase. An order is accepted after payment is authorized and we send an order confirmation. We may cancel or limit an order if a product is unavailable, payment cannot be verified, or fraud is suspected. If we cancel a paid order, the payment will be refunded to the original method.

Prices, taxes and charges

Prices are shown in US dollars unless stated otherwise. Shipping costs are shown before checkout. Any customs duties, taxes or import charges that apply at destination are the recipient’s responsibility unless otherwise stated at checkout.

Shipping and delivery

Orders are shipped according to our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather or events outside our control.

Returns and refunds

Returns, exchanges, cancellations and refunds are governed by our Return and Refund Policy.

Acceptable use

You may not use this website for unlawful, fraudulent or harmful activities; interfere with its security or operation; submit false information; or infringe the rights of Haloru or any third party.

Intellectual property

Unless otherwise stated, the website design, text, graphics, logos and original content are owned by or licensed to Haloru and may not be copied or commercially used without written permission.

Third-party services

Our store is hosted by Shopify and may use third-party payment, shipping and analytics providers. Their services may be subject to their own terms and privacy policies.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Disclaimer and liability

To the extent permitted by law, the website and products are provided without warranties beyond those required by applicable consumer law. Haloru is not liable for indirect or consequential losses arising from use of the website or products. Nothing in these terms limits rights that cannot legally be excluded.

Governing law

These terms are governed by the laws applicable at the operator’s registered location, without limiting mandatory consumer protections in the customer’s jurisdiction. Disputes will be handled by courts with jurisdiction in Dongguan, Guangdong, China, unless applicable law requires otherwise.

Changes

We may update these terms from time to time. The version posted on this page applies from its publication date.

Contact

Haloru is operated by 东莞市瑞商电子商务有限公司.
Email: support@haloru.com
Phone: +86 131 6370 3512
Address: Room 302, No. 16, Lane 1, Dali Zhi, Huangwu, Dongkeng Town, Dongguan, Guangdong 523000, China
中国广东省东莞市东坑镇黄屋大荔枝一巷16号302房